Terms & Conditions

By using this site, you agree to be bound by these Terms and Conditions. We reserve the right to change or modify any of these Terms and Conditions, or any policy or guideline of the Site at any time. Any change or modification will be effective immediately upon posting of the revisions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications.

Prices

Although an option is given to display prices in other currencies, all items are charged in Australian dollars.
For those opting to display prices in other currencies, exchange rates are checked automatically daily. However, market and exchange rate fluctuations may mean that prices displayed in other currencies may vary slightly from the actual price charged. We accept credit card payments through the PayPal portal. It is easy, safe and quick.

International customers are responsible for any taxes or duties that may apply within their country.

Colours and photographic images

While every effort is made to display the colours of the items appearing on this web-site as accurately as possible, colours do vary from monitor to monitor. We thus cannot guarantee that the colour displayed on your computer monitor will be completely accurate. This applies particularly to the enamel items.
Due to difficulties when photographing jewellery items, some may appear larger or smaller than their actual size when represented on the site, and many polished surfaces may contain reflections that alter their appearance in the image.

Unavailability of any item

Each item shown on this site is a one-off jewellery piece. As each item is sold we will change its status on-line or remove it from the site as soon as possible. Although the system has been set up to prevent any further purchases of any item once sold, in the event that a second purchase is made after an item has been sold, we reserve the right to reimburse the purchaser in full by a credit card reversal via the PayPal portal.

Delivery and ownership

We retain ownership and title of the goods we supply to you until we have received the full price for the goods, applicable delivery charges, and dispatched your order. Once your order has been dispatched to you (or has otherwise been delivered in accordance with your delivery instructions), as evidenced by confirmation provided to us by Australia Post, you assume full ownership of the goods.

Usually the order will be ready to ship within 24 hours of payment, but personal circumstances may mean that shipping could be delayed 2-3 days. I will advise you by email if there is any delay. If prompt delivery is critical then please contact me before the purchase.

Damaged goods, returns, and refunds

We will repair or refund (at your discretion) any item that arrives damaged, provided that photographic evidence of such damage is provided to us by email within 48 hours (two days) of the item being delivered (as evidence by confirmation provided to us by Australia Post). Such items should be returned to us by registered mail (at your cost) as soon as possible.
We will also refund any item that you are not satisfied with for any reason, provided that it is returned to us by registered post at your cost and sent within 72 hours (three days) of receiving the item (as recorded by Australian Post records). The item remains in your ownership until it is delivered to us, as evidenced by the signature time and date on reception of the goods with the carrier.